Patient Testimonials
We are constantly striving to improve the service we offer, one way in which we do this is to encourage open and honest feedback from patients. We have in the waiting area feedback forms and boxes which patients are encouraged to use and we also send out questionnaires through Denplan periodically to make sure we are meeting your expectations.
The testimonials below are a random selection of feedback we have received from the above sources
Don’t let us tell you how good we are, let our patients...
"I have now had my new implants and lower dentures for 3 weeks and I can’t tell you how much it has changed my life. I have struggled with my teeth for most of my life and for the first time I now feel comfortable and confident. The placing of the implants caused me very little discomfort and everything healed very quickly. The final placing of the dentures was well worth the wait and the care and precision with which you carried out the process has clearly added to the success of the whole project. I can now eat, talk, laugh and even yawn with total security." - Mrs M G, Burnley
"My initial welcome was warm but businesslike and I felt immediately reassured by the professional attitude of the staff. It was refreshing to be recognised and greeted by name on my second visit" - Mrs M R, Clitheroe
"I am extremely impressed by standard of treatment received and delighted with the improvement of my teeth. I feel looked after by this practice and would enthusiastically recommend them to my friends" - Miss C B, Burnley
"A very professional and caring practice. Quality and care by John & Jayne is 1st class. They take time to explain fully the treatments given" - Denplan Questionnaire response
"Always a pleasure to attend, everyone is very friendly. In my opinion they are the best" - Denplan Questionnaire response
"Thank you so much for all the work you’ve done to get my teeth straight. I really appreciate you putting the time aside so that I can have a dazzling smile. People have started commenting on how straight my teeth are, but I’m quite happy getting used to that. Thank you" - Mr T, Nelson
"The staff are really helpful, kind, hygienic and friendly. The overall practice is brilliant. I give it 10 out of 10." - Anon, Feedback box in reception
"I would like to thank you all for your professional, sensitive and cheerful ways. I’ve had excellent treatment this year with superb results. " - Mrs L B, Implant Referral patient
"To Chris and John and all the ’lasses’ and staff: its been 18 months but thank you - a very big thank you for the big cheesy grin I now have." - Pauline, Clitheroe
"Prior to joining the practice I avoided going to the dentist and went in an emergency. I had suffered a couple of really bad experiences. I came to this practice in an emergency but due to their efforts, I no longer fear a dental appointment. My teeth have never been so well looked after. " - Taken from Excel Questionnaire responses
"I first attended the practice believing I had a lot of dental problems. After my first visit I felt satisfied that things were not as bad as I thought. The girls at reception took time to explain in detail what the treatment entailed and helped me to plan treatment at my time schedule and budget. On each visit to the practice, my confidence grew, and my dental health and appearance improved dramatically. I have now completed my treatment including visits the hygienist, provision of crowns, tooth whitening and tooth coloured fillings and they are very straight. I now smile a lot more. I often feel like calling into the practice just for a chat. And the nicest thing is, they would give me their time. " - Full case rebuild, Barrowford
"Feedback from patients is a valuable resource and helps us to improve the service we offer. Please let us know how you think we are performing by filling in the online contact form with your feedback." - Thankyou
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